You may be prompted to call to activate the dongle. We are here 09:00am-5:00pm (UK time) Mon-Fri excl Bank Holidays
Return the faulty/broken dongle to us in the reply paid envelope. If returning from outside the UK, please send it back by a tracked service. On the customs form state that it is a warranty replacement and has a nominal or no value.
2. If the dongle is going on a server and accessed across a network – And you already have the old drivers installed
On the server download, unzip and run dk2win3264_8.19.2.exe
Plug the dongle in
On the LSS user computers download and run the following file
Check “DK2 is located on a DK2 Network Server”, click Next
Enter IP Address/Computer name of DK2 Network Server machine – Port is 3029 by default and can be left unchanged
Run LSS
You may be prompted to call to activate the dongle. We are here 09:00am-5:00pm (UK time) Mon-Fri excl Bank Holidays
Return the faulty/broken dongle to us in the reply paid envelope. If returning from outside the UK, please send it back by a tracked service. On the customs form state that it is a warranty replacement and has a nominal or no value.
3. If the dongle is going on a server and accessed across a network – And you haven’t previously installed any dongle drivers on this server
On the server download, unzip and run dk2win3264_8.19.2.exe (make sure that DNSvPm32.dll is also present)
Plug the dongle in
On the LSS user computers download, unzip and and run the following file
Check “DK2 is located on a DK2 Network Server”, click Next
Enter IP Address/Computer name of DK2 Network Server machine – Port is 3029 by default and can be left unchanged
Run LSS
You may be prompted to call to activate the dongle. We are here 09:00am-5:00pm (UK time) Mon-Fri excl Bank Holidays
Return the faulty/broken dongle to us in the reply paid envelope. If returning from outside the UK, please send it back by a tracked service. On the customs form state that it is a warranty replacement and has a nominal or no value.
4. First time networking the dongle?
If this is your first time networking the LSS dongle then please visit this page for information
