McCarthy Taylor Systems Ltd is a privately owned software company, operating from a site in Birdlip, Gloucestershire. Our main product is terrain modelling software for which we provide technical support by email and telephone and training both at and occasionally away from this office. We recognise that our operations have a low environmental impact, but we are aware that our energy usage must be monitored and all necessary travelling audited. It is our aim to comply with legislation and other requirements, continue to reduce the environmental impacts of our business and operate in an environmentally responsible manner.
This environmental policy applies to all of our operations, whether they be at our head office, or when conducting off-site training and promotion. Scott Rathbone, General Manager is responsible for ensuring that the policy is implemented. However, all employees have a responsibility in their area to ensure that the aims and objectives of the policy are met.
We will ensure that resources are available to enable us to achieve our objectives.
We aim to:
Reduce electricity usage by replacing old equipment with more energy efficient alternatives where possible
Reduce travelling by implementing online training and demonstration technologies and, where appropriate, use public transport as an alternative to private vehicles when visiting clients
Recycle all paper, cardboard and recyclable plastics used in the business
Inform all customers and suppliers of our commitment to reducing our environmental impact
Progress against these objectives will be monitored through annual review.
Signed
Scott Rathbone, General Manager
14th Nov 2022
To develop a full understanding of the needs of our customers
To work in close co-operation with clients, customers and suppliers to provide the right quality work and service, first time
Actively to seek customer feedback and to use this as a format for continuous assessment and improvement
To develop the potential of our employees to ensure all members of staff are capable of undertaking work required in a safe and responsible manner, in accordance with the Company’s Health and Safety and Environmental policies.
Achievement of these policy aims involves all staff, who are individually responsible for the quality of their work, resulting in a continually improving working environment for all.
McCarthy Taylor Systems Ltd (MTSL) is fully committed to delivering the objectives of this quality policy statement within all its activities and work undertaken by the Company.
Our General Manager has a specific responsibility for ensuring that the management structure reflects the quality standard, so that compliance with this Quality Policy is maintained and improved.
We are continually developing the Company’s operation, upgrading communication and IT systems and investing in staff training in order to maintain and improve these standards.
MTSL’s approach is to listen to our clients and customers and to openly discuss the individual requirements of every client when they report a problem or difficullty in using any of our products, thus ensuring that our clients remain fully satisfied with our service delivery.
MTSL‘s management and supervisory staff have the authority to make decisions, within the scope of their responsibilities, and are charged with working in accordance with the documented procedures.
To continue to meet in full the requirements of the client
To reduce waste and loss
To carry out all our activities within our environmental policy guidelines, thus helping to ensure a sustainable environment for the benefit of the community
To continually identify improvements to existing working practices.
In order for MTSL to achieve the above objectives, every employee must:
Understand customer and client needs
Be responsible and accountable for the quality of work.
Signed
Scott Rathbone, General Manager
14th Nov 2022
McCarthy Taylor Systems Ltd is committed to preserving the privacy of all visitors to our website at www.dtmsoftware.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy. The following statements aim to satisfy the requirements of GDPR (2018).
When you visit, register or order products or services on www.dtmsoftware.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
The information you provide to us may be accessed by or given to third parties none of whom will be located outside the European Economic Area, but who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies are small amounts of information which we may store on your computer.
Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know at support@dtmsoftware.com.
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at admin@dtmsoftware.com.
Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to scott@dtmsoftware.com.
Signed
Scott Rathbone, General Manager
14th Nov 2022
Signed: Scott Rathbone
Position: General Manager
14th Nov 2022
Policy review date: 16 December 2023
